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Stuck on the logo and do nothing

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The Landlord
Post time 2017-12-27 10:47:23 | Show the author posts only Reply Awards |Descending |Read mode
Pls . help Ive already tried lots of way just to play game using my pc but it wont let me. evrytime i launch the game LOGO comes up sit there a minute or two then went away and do nothing. Pls help to fix this. TIA
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The Sofa
Post time 2017-12-27 14:03:16 | Show the author posts only
Edited by Muchus1000 at 2017-12-27 14:08

Same, I had this problem too. When I lauch the game and the logo appears for several minutes the it's gone and nothing happen. After that, I re-launch the game and clicked on the logo then it goes white bright and told my to End Process the game.  I'm running on Windows 8.1 Enterprise.

So I try these methods:
>Tried to scan for viruses
>Tried to reinstall the program
>Tried to re-download the installer
>Tried to fix bad sectors in hard drive (just in case)
>Uninstalled unnecessary programs that I no longer needed (to clear some space & increase CPU performance)
>Backup my files (to clear some space & increase CPU performance)
...still, not work

So I went to Task Manager while I launch the game then I found a program that also launch beside ros.exe on processes tab named errorrpt.exe. Then I go to the Rules of Survival directory and I found these files named errorrpt.exe and errorrpt_log.txt
And when I cliked on errorrpt_log.txt it says this:

[sending_report]
Sending error report over HTTP...
Preparing HTTP request data...
Calculating size of data to send.
Opening Internet connection.
Connecting to server
Opening HTTP request...
Sending HTTP request...
Error uploading attachment part data.
Error sending HTTP request.
[status_failed]


If anyone is reading this and got the solutions, please let us know.

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Totally agree. It once happened to me and tried what you said too. It worked!  Post time 2017-12-28 09:26
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The Bench
Post time 2017-12-28 13:32:29 | Show the author posts only
What if my game gets stuck while updating it keeps getting stuck at 26.4485 mgb i tried reinstalling it and it didnt work please help me

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how to fix stack at downloading , 0.0001%  Post time 2018-1-6 15:30
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The Floor
Post time 2017-12-28 13:44:12 | Show the author posts only
Hello!

We're aware of the issue and we're doing our very best to fix this as fast as possible.

Regards,
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Post time 2018-1-7 20:46:50 | Show the author posts only
NashHero replied at 2017-12-28 13:44
Hello!

We're aware of the issue and we're doing our very best to fix this as fast as possible.

They Are Saying They Are Aware Of This Issue For Forever And Do Nothing
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6#
Post time 2018-1-7 22:05:35 | Show the author posts only
have you tried running it as admin? sometimes when I normally run the game it's stuck to the loading screen, the bar never moves and I relaunch it with admin privileges.
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7#
Post time 2018-1-8 05:50:46 | Show the author posts only
My friend got same error. Try to update your GPU's software.
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Post time 2018-1-11 16:37:18 | Show the author posts only
NashHero replied at 2017-12-28 13:44
Hello!

We're aware of the issue and we're doing our very best to fix this as fast as possible.

This is 2weeks old ... when did you fix it ?!!!
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Post time 2018-1-18 01:46:55 | Show the author posts only
NashHero replied at 2017-12-28 13:44
Hello!

We're aware of the issue and we're doing our very best to fix this as fast as possible.

No You Don't Do Anything..
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10#
Post time 2018-1-18 04:57:01 | Show the author posts only
having same problem
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