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REFUND DIAMOND

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The Landlord
Post time 2018-6-9 13:52:46 | Show the author posts only Reply Awards |Descending |Read mode
Edited by alterego23 at 2018-6-9 13:56


Dear RosADMIN / MODERATOR,

Please help me retrieving my account. i already send an appeal, but rosjack tell me that i'm using  third party program. and i tell him that im not.

then after a while i found a system notification in my inbox. telling that my account is restricted from matching due to refund of diamond. but i didnt do that.

i bought a diamond to someone. and he tell me that he selling a LEGIT diamond. (no negative issue) , but after 2-3 days my diamond goes negative. and the seller didnt response anymore to my chat. i was scammed and my account was banned for 3600+ days.

please help me retrieve my account. you can just roll back the items i bought from refunded diamond. i need to get my account back. i need to finish my training level. and also i spend money and time to my account to become grandmaster.

hoping for your help.

please see my conversation to diamond seller.

https://imgur.com/a/sh9iFrn  (convo)
https://imgur.com/a/X6dHf9z (system notification)

Thank you,




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The Sofa
Post time 2018-6-9 14:00:23 | Show the author posts only
Hello alterego23,

Be advised that purchase of in-game items from third-parties is a violation of the Terms of Service. In such cases, accounts will be suspended, or the amount of in-game currency will be set to a negative value.
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The Bench
 Author| Post time 2018-6-9 14:22:55 | Show the author posts only
Rainzel replied at 2018-6-9 14:00
Hello alterego23,

Be advised that purchase of in-game items from third-parties is a violation of th ...

im very sorry. i didnt know that. and i didnt know that is a third party. because he get my account details. like username and password.he did buy diamond using his card. i just buy to him because its discounted and also i don't have card to buy diamond.

please pardon me. just roll back the items i bought. i want to get back my account.

please please please

Hoping for your consideration

Thank you!
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The Floor
Post time 2018-6-9 14:25:36 | Show the author posts only
Hello alterego23,

Kindly check your private message please.
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Post time 2018-6-9 14:26:29 | Show the author posts only
Edited by SilverFang at 2018-6-9 14:34

Sorry mate but as Rainzel said,  purchasing from a third party seller is not allowed.
You seem kind of trusty guy....more like too trusty..and that is how scammers got you.
Consider this as a lesson that you should always choose the right and verified seller.  

So I end this post from a popular qoute;

"If it's too good to be true, then it's a trap fool!"
-SilverFang; 1912 - The Wolf
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 Author| Post time 2018-6-9 14:29:09 | Show the author posts only
Rainzel replied at 2018-6-9 14:00
Hello alterego23,

Be advised that purchase of in-game items from third-parties is a violation of th ...

you can just remain my ingame diamond to negative . just unbanned my account. i was just a victim. i didnt know about this before. please pardon me. i spent lot of money and time my account. so please please i begging you . un suspend my account. i love to play this game so please give me a chance. i didnt do it again!

Thank you!
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Post time 2018-6-9 14:39:30 | Show the author posts only
Hi,


Please kindly answer my private message for further assistance.

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Please open my private message.  Details Reply Post time 2018-6-9 20:14
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Post time 2018-6-9 18:39:15 | Show the author posts only
Lol "bought from someone" any purchase that happens OUTSIDE the game, and IS NOT under OFFICIAL PAYMENT SCHEME, is considered ILLEGAL.
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Post time 2018-6-9 20:14:11 | Show the author posts only

Please open my private message.
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Post time 2018-6-9 21:32:13 | Show the author posts only
i had the same issue with alterego23 please help me how to play again
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