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give answer pls!

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Warned The Landlord
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The Sofa
Post time 2019-1-9 07:33:50 | Show the author posts only
Hello

Currently we don't have any official information about this kind of suspension, it probably like temporary suspension, I advise you to contact our CS center by sending an e-mail to gamerulesofsurvival@service.netease.com.
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 Author| Post time 2019-1-9 07:37:21 | Show the author posts only
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The Floor
Post time 2019-1-9 08:41:16 | Show the author posts only
Accounts are temporarily suspended as an automatic precautionary measure when the anti-cheat system detects unusual account activity. In such cases, accounts will be manually investigated and moderating measures undertaken accordingly. If suspicious account activity is discovered, the account will be permanently suspended in order to maintain a fair gaming environment for all players to enjoy. Otherwise, the account suspension will automatically be lifted after the specified duration.
Sword Art Online l Yuuki Asuna
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5#
Post time 2019-1-9 09:01:47 | Show the author posts only
Hello Sir,

Just as how Miss Moa explained it to you, we don't have much information regarding the kind suspension you had experienced. But to ease something out, making a detailed explanation to the official NetEase email might somehow lead you to an explanation for the issue which was already given by Miss Moa again. Moreover, it is a temporary suspension sir, it is a matter of time and patience for you to have your account back, but I suggest to do the following as a precautionary measure to prevent it from happening again:

• Try to log-in on a different device that had not experience the issue you just had.
• Restart the PC or device that you plan to use
• Make a detailed repair before running "ros.exe"
• Check for intermittent connection if it is happening while you play
• Run your PC (if its PC) as administrator

It might not really be the actual fix you are looking for sir, but it can be a means to resolve some issues.

Sincerely,

teacH3R

RoS Moderation Team
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Post time 2019-1-9 09:23:55 | Show the author posts only
i think there is a problem in the automatic cheat detection, they just don't accept the fact that their program have issues and bugs or wrong and misinterpretation of data that the program received. today i also got banned, i only played today in deathrace mode for there are still many cheaters, my last game which was not finished yet, beacause i got banned before the game finish, i think had two or three consecutive quad kill after the last quad kill i immediately got banned, quad kill which is normal in death race if your luckily the last one fired the last killing bullets, which i think was misinterpreted by the autodetect cheat engine
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Post time 2019-1-9 19:40:16 | Show the author posts only
hi sir @PHanonymousPH

I already contacted CS regarding to this issue.

Some abnormal data has been detected in your game account so the account is banned.  Thank you for your understanding.  

~Become an Elite Survivor!~ (click here)
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Post time 2019-1-9 19:50:21 | Show the author posts only
Same as mine! and they said be patience? Fair gaming? Yah we play fair game but why our account got frozen for 3 days? and you think 3 days is just a minutes to wait? It's too long for us!
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Post time 2019-1-9 19:55:25 | Show the author posts only
ROS now has so many issue like that.
F*CK*N HATE CHEATERS
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Post time 2019-1-9 21:30:02 | Show the author posts only
hahha yh like is there like iceberg in this game that would make our account froze?fair game???abnormal data? dont make me laugh
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