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[Ban Appeals] i buy distinction then ban me 10days?i dont do anything :(

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The Landlord
Post time 2019-3-13 03:07:51 | Show the author posts only Reply Awards |Descending |Read mode
Bugs & Problems
In-Game Name: XivtusVolcaetus
Player ID: 167573257
Server: PC-Asia
i spent money on ros then i got banned im not using any cheats
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Elite Survivor

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The Sofa
Post time 2019-3-13 03:23:00 | Show the author posts only
be patient and please wait for moderators they will answer you .
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The Bench
 Author| Post time 2019-3-13 04:41:18 | Show the author posts only
thank you sir
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The Floor
Post time 2019-3-13 06:30:54 | Show the author posts only
Hello Survivor,
Accounts are temporarily suspended as an automatic precautionary measure when the anti-cheat system detects unusual account activity. In such cases, accounts will be manually investigated and moderating measures undertaken accordingly. If suspicious account activity is discovered, the account will be permanently suspended in order to maintain a fair gaming environment for all players to enjoy. Otherwise, the account suspension will automatically be lifted after the specified duration.

Ban appeals are only eligible for permanent bans or 30 days suspensions. Other than that, users with temporary bans are asked to wait until their ban period expires, as we do not process appeals related to temporary suspensions (3 up to 10 days).

kindly check this: https://rulesofsurvival.16163.co ... &extra=page%3D1

Therefore, I kindly ask you to wait patiently until your account suspension lifted.
I hope you understand, Thank you!
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