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The Landlord
Post time 2019-3-15 09:38:59 | Show the author posts only Reply Awards |Descending |Read mode
Bugs & Problems
In-Game Name: ⱧɄ₦₮ɆⱤhwarang001
Player ID: 154755479
Server: PC-Asia
Good day! I have a problem when I topped up this day to buy special pack 03 from the events. I am using mobiano and then I topped up a specific amount. unfortunately the code that I supposed to use came so late that I tried to use it but nothing happened and my balance were all used up. what should I do? Thank you and I hope a positive response.
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The Sofa
Post time 2019-3-15 16:01:52 | Show the author posts only
use this email and send your request gamerulesofsurvival@service.netease.com

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Thank you!  Details Reply Post time 2019-3-15 20:55
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The Bench
 Author| Post time 2019-3-15 20:55:35 | Show the author posts only
hissssssboy replied at 2019-3-15 16:01
use this email and send your request

Thank you!

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but why it doesnt respond?  Details Reply Post time 2019-3-15 20:56
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The Floor
 Author| Post time 2019-3-15 20:56:29 | Show the author posts only

but why it doesnt respond?

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yes of course  Details Reply Post time 2019-3-16 10:07
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Post time 2019-3-15 21:49:33 | Show the author posts only
Hello hwarang001,

  Kindly send an email to gamerulesofsurvival@service.netease.com. The following information is required:

Username or user ID of the account the purchase was made on.
The server the purchase was made on.
Screenshot of the purchase receipt, including order number, date, time and amount.

Sincerely,
Elite Survivor Xhunter
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Post time 2019-3-16 10:07:15 | Show the author posts only
hwarang001 replied at 2019-3-15 20:56
but why it doesnt respond?

yes of course
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