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why did i got banned? i did not use cheat.

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The Landlord
Post time 2019-5-17 03:00:34 | Show the author posts only Reply Awards |Descending |Read mode
why i got band it says esp? but i didnt cheat and this s my pc no one can ever play only me pls give my account back ros admins i really love your games especially thisgame im just playing and my rank is still platinum im playing just a month
ros nameilEuroGaming
serverc Asia
i dont memorise the id because i am a begginer
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The Sofa
 Author| Post time 2019-5-17 03:01:09 | Show the author posts only
LilEuroGaming
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The Bench
Post time 2019-5-17 03:32:48 | Show the author posts only
Hello MsEvil,

Accounts are permanently suspended when suspicious account activity is discovered during a manual investigation. The reasons include, but are not limited to, use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins and automation software, to modify or manipulate the game or its functionality. This gains an unfair advantage over other players and is not supported by the game developers.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal in Ban Appeals.

https://survey.163.com/htmls/crqfg1/paper.html

The suspended account will be carefully investigated. If suspicious account activity is discovered, the account will remain permanently suspended in order to maintain a fair gaming environment for all players to enjoy. Otherwise, the account suspension will be lifted.
Regards,
RoS Moderation Team

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