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The Landlord
Post time 2019-7-6 16:47:44 From the mobile phone | Show the author posts only Reply Awards |Descending |Read mode
Bugs & Problems
In-Game Name: TheCriminal1
Player ID: 99152627
Server: Mobile-Europe
Good day! My account was lost because I was binding it with facebook which failed. Then the day after yesterday I opened it then it said there to cancel my facebook account binding. I canceled it then when I logged in again using my google play account, IT IS ASKING ME TO CREATE A NEW CHARACTER! I tried to log in by scanning in phone it also told me to create a new character! Can someone help pls.
Thanks!

 

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TheCriminal1 

ID:99152627

Server: Europa


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HamzaOck

ID:41009405

Server Europa



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The Sofa
Post time 2019-7-6 17:41:55 From the mobile phone | Show the author posts only
Hello TheCriminal1,

Try one of the possible solutions, and ensure that you are using a reliable Internet connection:

•Install or activate Facebook or Google Play Games on Android, or Facebook and Game Center on iOS.
•Log into Facebook or Google Play Games on Android, or Facebook and Game Center on iOS.
•Clear the game cache and/or data.

If the problem persists, please contact customer support by sending an e-mail to gamerulesofsurvival@service.netease.com
The following information is required:

•The social media account you are using.
•Your device model.
•Your country.
•A detailed description of the situation, preferably including screenshot(s).
-Elite Survivor-
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The Bench
Post time 2019-7-10 20:38:04 From the mobile phone | Show the author posts only
Hi rules of survival. I lost my account. Please advise how to get my account
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The Floor
Post time 2019-7-10 20:39:28 From the mobile phone | Show the author posts only
My account is in AS and name:manifrom¥T
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