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I can’t log in

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The Landlord
Post time 2019-7-31 21:24:24 From the mobile phone | Show the author posts only Reply Awards |Descending |Read mode
Bugs & Problems
In-Game Name: ⦢ɬɧ✦Smσσthyᶜᵁᵀᴱ
Player ID: 23056359
Server: Mobile-Asia
Why I can’t log in my account?
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The Sofa
Post time 2019-8-12 13:51:18 From the mobile phone | Show the author posts only
I can’t log in into rule of survival and I had a lot of stuff y’all should help me out
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The Bench
Post time 2019-9-28 09:30:44 From the mobile phone | Show the author posts only
My in-game name is happyfrowney and I can’t log in, it always tells me to contact y’all on here so what’s do I do?
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The Floor
Post time 2019-10-1 00:23:50 | Show the author posts only
Hello RNS-Smoothy!

If your Account is bound to Google Play or Games on Android, Or Facebook and Gamecentre on IOS,

- Install or activate Facebook or Google Play Games on Android, or Facebook and Gamecenter on iOS.
- Log into Facebook or Google Play Games on Android, or Facebook and Gamecenter on iOS.
- Clear the game cache and/or data.

If the problem still persists, please contact customer support by sending an e-mail to gamerulesofsurvival@service.netease.com on Windows. The following information is required:

- The social media account you are using.
- Your device model.
- Your country.
- A detailed description of the situation, preferably including screenshot(s).

Otherwise, If your account is not bound to any of the methods stated above,

In case of lost access to a guest account, please contact customer support via CS Center in the game settings on Android or iOS, or by sending an e-mail to gamerulesofsurvival@service.netease.com on Windows. The following information is required:

- Username or user ID of the lost guest account.
- The server the lost guest account was part of.
- Username or user ID of a new guest account.
- The server the new guest account is part of.

Thank you for your patience and kind understanding!

InvertedReaper,
Senior Forum Moderator
RoS Moderation Team

Senior Forum Moderator | InvertedReaper

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5#
Post time 2019-10-1 21:22:56 From the mobile phone | Show the author posts only
Once I press play it says I have to contact y’all and it doesn’t let me play I’m getting tired of it please make it stop !
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