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BLACK SCREEN

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The Landlord
Post time 4 day(s) ago From the mobile phone | Show the author posts only Reply Awards |Descending |Read mode
Bugs & Problems
In-Game Name: BIGBOSS
Player ID: 29076814
Server: Mobile-Asia
Please fix the black screen issue that happening while playing in your  game.


My Device:BLACK SHARK HELO 6/128

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The Sofa
Post time 4 day(s) ago | Show the author posts only
Hello Superrion,

   Please try to do Repair Client or Reinstall the game for fast solution, but if the following problem still exist.
Kindly contact the customer service via CS Center in the game settings on Android or iOS, or by sending an e-mail to gamerulesofsurvival@service.netease.com. The following information is required:

Username or user ID of your account.
The server your account is part of.
A detailed description of the situation, preferably including screenshot(s).

Sincerely,
Forum Moderator Xhunter
Forum Moderation Team
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