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Email Recovery

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The Landlord
Post time 4 day(s) ago | Show the author posts only Reply Awards |Descending |Read mode
ENGLISH :
A little less than 2 years ago, I was playing in an account of mine that I had registered for the account "GMAIL" and stopped playing with a while, I returned to play now and I do not remember which email was registered. What data do I need to retrieve my email?


PORTUGUES: A pouco menos de 2 anos, eu jogava em uma conta minha que eu havia cadastrado pela conta "GMAIL" e parei de jogar com um tempo, voltei a jogar agora e não me lembro de qual email foi cadastrado. Quais dados eu preciso para recuperar meu email ?

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The Sofa
Post time 4 day(s) ago | Show the author posts only
Hello igoroseno,

If you are playing on mobile you can try this one:


Ensure that you have selected the correct social media account and the correct game server. If your account is bound to a Facebook, Game Center or Google account, navigate to ACCOUNT - Switch Account from the welcome screen containing the "PLAY" button. To switch server, click Select Server on the welcome screen containing the "PLAY" button.

For PC:

If you are still unable to find your previous account, please contact customer support by sending an e-mail to gamerulesofsurvival@service.netease.com. The following information is required:

The username of your previous account.
The username of a new account.
Regards,
RoS Moderation Team

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The Bench
 Author| Post time 4 day(s) ago | Show the author posts only
Tisquaredman replied at 2019-8-13 09:25
Hello igoroseno,

If you are playing on mobile you can try this one:

Thanks so much friend, I just forwarded the email with attachment of my old and current nick, EMAIL: roseno1307@gmail.com
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