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MY ACCOUNT BACK FROM THE BEGINNING

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The Landlord
Post time 2019-8-22 22:19:41 | Show the author posts only Reply Awards |Descending |Read mode
PLEASE HELP ME ROS COMMUNITY BECAUSE MY ACCOUNT IS BACK FROM THE BEGINNING I WAS SHOCK WHEN I WAS LOGGED IN BECAUSE I TYPE A NEW NAME AND BACK FROM BRONZE AND ALL MY ITEM IS GONE


ID: 148154390
SERVER: PC-ASIA
IGN: RealMode
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The Sofa
Post time 2019-8-23 05:17:11 | Show the author posts only
Hello RealMode,

In case of lost access to a guest account, please contact customer support by sending an e-mail to gamerulesofsurvival@service.netease.com. The following information is required:

Username or user ID of the lost guest account.
The server the lost guest account was part of.
Username or user ID of a new guest account.
The server the new guest account is part of.
Regards,
RoS Moderation Team

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