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what happened on my account?

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The Landlord
how and why? first of all i am not toxic player just like others but why im being muted if am not talking while on game? would you please fix this to removed this muted. Thank you!

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The Sofa
Post time 2019-9-11 08:35:42 | Show the author posts only
Hello Sheilla

  Kindly contact the customer service via CS Center in the game settings on Android or iOS, or by sending an e-mail to gamerulesofsurvival@service.netease.com. The following information is required:

Username or user ID of your account.
The server your account is part of.
A detailed description of the situation, preferably including screenshot(s).

Sincerely,
Forum Moderator Xhunter
Forum Moderation Team
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