Register immediately
View: 118|Reply: 1
Print Prev. thread Next thread

crash and stuck

[Copy link]

3

Threads

5

Posts

25

Credits

Lv.2 Fresh Member

Rank: 1

Credits
25
Jump to specified page
The Landlord
Post time 2019-9-11 10:12:40 From the mobile phone | Show the author posts only Reply Awards |Descending |Read mode
hello why if i play,ingame always crash and stuck. my phone is black shark 2 pro
Reply

Use magic Report

3

Threads

901

Posts

2201

Credits

Forum Moderator

Rank: 7Rank: 7Rank: 7

Credits
2201
The Sofa
Post time 7 day(s) ago | Show the author posts only
Hello Hamdillah

   Please try to do Repair Client or Reinstall the game for fast solution, but if the following problem still exist.
Kindly contact the customer service via CS Center in the game settings on Android or iOS, or by sending an e-mail to gamerulesofsurvival@service.netease.com. The following information is required:

Username or user ID of your account.
The server your account is part of.
A detailed description of the situation, preferably including screenshot(s).

Sincerely,
Forum Moderator Xhunter
Forum Moderation Team
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register immediately

Points Rules

Privacy Policy, Terms and Conditions
©1997-2017 NetEase, Inc.All Rights Reserved