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crash and stuck

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The Landlord
Post time 2019-9-11 10:12:40 From the mobile phone | Show the author posts only Reply Awards |Descending |Read mode
hello why if i play,ingame always crash and stuck. my phone is black shark 2 pro
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The Sofa
Post time 2019-9-12 07:19:53 | Show the author posts only
Hello Hamdillah

   Please try to do Repair Client or Reinstall the game for fast solution, but if the following problem still exist.
Kindly contact the customer service via CS Center in the game settings on Android or iOS, or by sending an e-mail to gamerulesofsurvival@service.netease.com. The following information is required:

Username or user ID of your account.
The server your account is part of.
A detailed description of the situation, preferably including screenshot(s).

Sincerely,
Forum Moderator Xhunter
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