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Banned without cheating

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Warned The Landlord
Post time 2019-10-8 10:09:40 From the mobile phone | Show the author posts only Reply Awards |Descending |Read mode
Bugs & Problems
In-Game Name: FADE•ᴀꜱꜱᴀꜱɪɴ⌬
Player ID: 175420776
Server: Mobile-Asia
Please unbanned me im not a cheater.. why banning all not cheater but cheaters are not banning?i cant cheat also im vip6 i dont do that to my account PLEASE PLEASE UNBANNED ROSSS WE HAVE TOURNAMENT IN OIR VLAN PLEASEEEEEE IM NOT A CHEATER EVEN IF U MONITOR AT THE WHOLE TIME JUST TO PROVE THAT IM NOT A CHEATER!!!!im so disappointed of you we are not cheaters bur u banned us!!!!
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The Sofa
Post time 2019-10-10 02:02:23 | Show the author posts only
Hello Survivor!

Accounts are permanently suspended when suspicious activity is discovered during a manual investigation. The reason includes, but are not limited to, use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins and automation software, to modify or manipulate the game or its functionality. This gains an unfair advantage over other players and is not supported by the game developers.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal in Ban Appeals (https://survey.163.com/htmls/crqfg1/paper.html). The following information is required:

- Username or user ID of the suspended account.
- The server the suspended account is part of.
- The date of the account suspension.

The suspended account will be carefully investigated. If suspicious account activity is discovered, the account will remain permanently suspended in order to maintain a fair gaming environment for all players to enjoy. Otherwise, the account suspension will be lifted.

In future, please DO NOT create appeals or reports in ‘Bugs & Problems’ as it is a violation of our Forum Rules 2.6 & 2.9. The topic is to be privately discussed with NetEase Staff and further or repeated violations will result in actions being taken on the account.

Thank you for your patience and kind understanding!

InvertedReaper,
Senior Forum Moderator
RoS Moderation Team
Senior Forum Moderator | InvertedReaper

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