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Warned The Landlord
Post time 2019-10-9 03:10:23 | Show the author posts only Reply Awards |Descending |Read mode
Bugs & Problems
In-Game Name: Xeltran arwin
Player ID: 70681936
Server: PC-Asia
Edited by arwin160 at 2019-10-9 03:12

Goodmorning maam/sir , My  account was banned permanently i dont know what is happening i did not use hacks,cheats,glitches or any bad behaviour I was shocked of what happen on my account I just wasting my money top uping on this game but this is a result i was permanently   can you please check my account and unbanned it because i already VIP 6 coming to VIP 7 i dont want to waste money i actually happy because my account are a little bit reach but its fine my account is coming to VIP 7 . Can you please unbanned my account .

Hope for your truly kind of consideration .
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The Sofa
Post time 2019-10-9 15:48:56 | Show the author posts only
Cool.. But sad to say that your acount will only be vip6 because perma ban can never  i repeat never be retrieved.. ^_^ .. be happy you reached vip 6 before you are banned perma. next time you play and load. play fair okay?? .. okay;P
Asia = zcoldggc
America = KEICCHIN
Europe = cobrasmartreturn, bagit0
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The Bench
Post time 2019-10-10 02:04:59 | Show the author posts only
Hello Survivor!

Accounts are permanently suspended when suspicious activity is discovered during a manual investigation. The reason includes, but are not limited to, use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins and automation software, to modify or manipulate the game or its functionality. This gains an unfair advantage over other players and is not supported by the game developers.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal in Ban Appeals (https://survey.163.com/htmls/crqfg1/paper.html). The following information is required:

- Username or user ID of the suspended account.
- The server the suspended account is part of.
- The date of the account suspension.

The suspended account will be carefully investigated. If suspicious account activity is discovered, the account will remain permanently suspended in order to maintain a fair gaming environment for all players to enjoy. Otherwise, the account suspension will be lifted.

In future, please DO NOT create appeals or reports in ‘Bugs & Problems’ as it is a violation of our Forum Rules 2.6 & 2.9. The topic is to be privately discussed with NetEase Staff and further or repeated violations will result in actions being taken on the account.

Thank you for your patience and kind understanding!

InvertedReaper,
Senior Forum Moderator
RoS Moderation Team
Senior Forum Moderator | InvertedReaper

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