Register immediately
View: 138|Reply: 9
Print Prev. thread Next thread

Monthly Offer Problem

[Copy link]

6

Threads

13

Posts

50

Credits

Lv.2 Fresh Member

Rank: 1

Credits
50
Jump to specified page
The Landlord
Post time 2020-1-7 23:29:42 From the mobile phone | Show the author posts only |View large image Reply Awards |Descending |Read mode
I'll top up 700php but i didn't get a barret skin hoping that rules of survival will see my post. I want to get that skin but there's a problem getting it. Please fix it thank you in advance. Rules of survival legit gamer here.

FB_IMG_15776940994643862.jpg (144.87 KB, Downloads: 5)

FB_IMG_15776940994643862.jpg
Reply

Use magic Report

63

Threads

646

Posts

1870

Credits

Lv.5 Senior Member

Rank: 4

Credits
1870
The Sofa
Post time 2020-1-8 08:54:20 | Show the author posts only
can you post the picture of the monthly event that can't be claimed.
Reply Support Not support

Use magic Report

6

Threads

13

Posts

50

Credits

Lv.2 Fresh Member

Rank: 1

Credits
50
The Bench
 Author| Post time 2020-1-8 11:10:40 From the mobile phone | Show the author posts only
Wait sir I'll post it again.
Reply Support Not support

Use magic Report

6

Threads

13

Posts

50

Credits

Lv.2 Fresh Member

Rank: 1

Credits
50
The Floor
 Author| Post time 2020-1-8 11:12:29 From the mobile phone | Show the author posts only
12.9USD is equal to 653.64php right?
Reply Support Not support

Use magic Report

15

Threads

54

Posts

195

Credits

Lv.3 Junior Member

Rank: 2

Credits
195
5#
Post time 2020-1-8 12:40:49 | Show the author posts only
You perhaps used the daily offer to buy the $4.99 package and that costs 300php assuming you paid through mobile load. If that's the case, you didn't hit $12.9. Just don't use actual currency conversion when you are targetting the monthly offers. Use the $ in-game equivalent instead.
Reply Support Not support

Use magic Report

6

Threads

13

Posts

50

Credits

Lv.2 Fresh Member

Rank: 1

Credits
50
6#
 Author| Post time 2020-1-8 22:19:54 From the mobile phone | Show the author posts only
Thanks for info sir ❤
Reply Support Not support

Use magic Report

6

Threads

13

Posts

50

Credits

Lv.2 Fresh Member

Rank: 1

Credits
50
7#
 Author| Post time 2020-1-8 22:29:19 From the mobile phone | Show the author posts only
bloodhound098 replied at 2020-1-8 08:54
can you post the picture of the monthly event that can't be claimed.

Hoping you help me sir ❤

rps20200109_110112.jpg (21.13 KB, Downloads: 5)

rps20200109_110112.jpg

Comments

take that photo and the receipt from your phone and send it to the RoS support team about this you should be getting an immediate response first before they'll give you an actual response and give the  Details Reply Post time 2020-1-9 00:01
Reply Support Not support

Use magic Report

63

Threads

646

Posts

1870

Credits

Lv.5 Senior Member

Rank: 4

Credits
1870
8#
Post time 2020-1-9 00:01:55 | Show the author posts only
PhantomGaming replied at 2020-1-8 22:29
Hoping you help me sir ❤

take that photo and the receipt from your phone and send it to the RoS support team about this you should be getting an immediate response first before they'll give you an actual response and give the item. it takes atleast 3 days or less for the process.
Reply Support Not support

Use magic Report

6

Threads

13

Posts

50

Credits

Lv.2 Fresh Member

Rank: 1

Credits
50
9#
 Author| Post time 2020-1-9 05:13:16 From the mobile phone | Show the author posts only
bloodhound098 replied at 2020-1-9 00:01
take that photo and the receipt from your phone and send it to the RoS support team about this you ...

Where can i find ros support team? Please help

Comments

You can email them here . That is their e-mail, not the website.  Details Reply Post time 2020-1-9 09:37
Reply Support Not support

Use magic Report

2

Threads

2561

Posts

6320

Credits

Forum Moderator

Rank: 7Rank: 7Rank: 7

Credits
6320
10#
Post time 2020-1-9 09:37:26 | Show the author posts only
PhantomGaming replied at 2020-1-9 05:13
Where can i find ros support team? Please help

You can email them here gamerulesofsurvival@service.netease.com.

That is their e-mail, not the website.
Regards,
RoS Moderation Team

-
Forum Rules and Guidelines
=============
Join
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register immediately

Points Rules