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Recover my account

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The Landlord
Post time 2020-1-9 15:25:52 | Show the author posts only Reply Awards |Descending |Read mode
Well, what happens is that I had an email address with this account, but I completely lost access to that address and I want to link another one to recover my account, as I said, I don't have access to the old address, it's a deleted account ; please help me since I need the name, thanks
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The Sofa
Post time 2020-1-10 09:40:41 | Show the author posts only
Hi Tails717,

In case of lost access to a guest account, please contact customer support via CS Center in the game settings on Android or iOS, or by sending an e-mail to gamerulesofsurvival@service.netease.com. The following information is required:

Username or user ID of the lost guest account.
The server the lost guest account was part of.
Username or user ID of a new guest account.
The server the new guest account is part of.
Regards,
RoS Moderation Team

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